What you have done is beyond measure and has been very much appreciated...being able to rely on someone you implicitly trust and who has such professional integrity has been a godsend.”

...really very impressed....everything appeared to go to plan and the quality of what has been done all looks to me to be excellent.  Many thanks for your efforts in staying close to the various contractors and arranging access in what must be a tricky coordination challenge."

Noreen and I are most grateful for all you time and effort organising the work"

Thank you for your extremely clear and comprehensive report (and photographs).  Many thanks for your excellent work so far with all the ongoing repairs.”